The Health Service Board was established through an Act of Parliament, Health Service Act Chapter 15:16 of 2005 to constitute the Health Service and to provide for its administration and the conditions of service of its members. The Health Service Board is the employer of Public-Sector Health Workers in Zimbabwe.
The Health Service Board is the employer of all members of the Health Service as deployed in the Ministry of Health and Child Care. The Ministry of Health and Child Care is directly responsible for achieving health targets through the members of the Health Service employed by the Health Service Board.
If I have a grievance, how do I get assistance from the HSB? Is it allowed to approach HSB directly?
It is encouraged for one to first exhaust the internal grievance procedures but when not satisfied by the outcomes one can then appeal to the Health Service Board.
It does not have branches around the country but it has Monitoring and Evaluation Officers in every province across the country. These are stationed at Provincial Medical Directors’ (PMD) offices in all provinces.
- To appoint persons to offices posts and grade in the Health Service.
- Creates grades in the Health Service and fix conditions of service for its members
- To enquire into and deal with complaints made by members of the Public Health
- To supervise, advise and monitor the technical performance of Hospital Management Boards over members of the Health Service.
- To handle appeals in relation to disciplinary powers exercised by Hospital Management Boards over members of the Health Service.
- To assist in resource mobilization for Health Service, and other functions that may be imposed or conferred upon the
- Board in terms of this Act or any enactment.
The Ministry of Health and Child Care administers training regulations for Nurse Training Schools guided by the HRH Policy. The Health Service Board employs all members of the Health Service including nurses.
The HSB also guides the employment of ALL other health professionals. The MoHCC is delegated to recruit and appoint certain grades into the Health Service.